Your bet345 Questions, Answered

Everything you need to know about your bet345 account, deposits in PKR, cricket betting, bonuses, withdrawals and more — all in one place.

Frequently Asked Questions at bet345

We put together this FAQ page to answer the questions our Pakistan players ask most often. Whether you're a new member trying to figure out how to make your first PKR deposit via JazzCash or a regular player wanting to understand how withdrawal timelines work, the answers below should cover it.

If you can't find what you're looking for here, our support team is available around the clock. You can reach them through live chat once you're logged into your bet345 account. We aim to respond to all live chat queries within a few minutes.

Account & Registration

Creating an account on bet345 takes under three minutes. Head to the Register page, fill in your email address, choose a strong password, and enter your basic personal details. Once you confirm your email, your account is active and you can make your first PKR deposit straight away. Make sure the details you provide are accurate — they will be used to verify your identity when you request a withdrawal.

No. Each player is allowed only one account. Having multiple accounts is against our terms and conditions and may result in all accounts being suspended and any balances being forfeited. If you have accidentally created a duplicate account, contact support through live chat as soon as possible to have it resolved.

On the Login page, click the "Forgot password?" link. Enter the email address you registered with and we'll send you a password reset link. The link expires after 30 minutes, so use it promptly. If you no longer have access to the email you registered with, contact support and they will guide you through an identity verification process to regain access.

You must be at least 18 years old to register and use bet345. We take responsible gaming seriously and age verification is part of our account process. If we have reason to believe an account is being used by a minor, it will be suspended immediately and any balance will be held pending verification.
Deposits & Payments

bet345 supports the most widely used payment methods in Pakistan. You can deposit using JazzCash, Easypaisa, Raast, direct Bank Transfer, debit and credit cards, and a range of mobile wallets. All transactions are processed in PKR so you never have to worry about currency conversion charges eating into your balance.
JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

JazzCash and Easypaisa deposits are credited almost instantly — usually within seconds after the transaction is confirmed on your mobile wallet. Raast and Bank Transfer deposits can take between a few minutes and a couple of hours depending on your bank. If your deposit hasn't appeared after two hours, contact support with the transaction reference number.

Yes, there is a minimum deposit amount which varies slightly depending on the payment method. For mobile wallet deposits such as JazzCash and Easypaisa the minimum is low enough to be accessible for casual players. Exact minimums are displayed on the deposit page inside your account after you log in.
Withdrawals

Log in to your account, go to the withdrawal section of your wallet, choose your preferred method, enter the amount in PKR and confirm. Withdrawals are processed back to the same method you used to deposit. If you deposited via JazzCash your withdrawal will go back to your JazzCash account. Make sure your account details match your registered name to avoid delays.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank Transfer withdrawals can take one to three business days. Processing times can be longer if your account requires identity verification for the first withdrawal — this is standard practice and only needs to be done once.
Tip: Complete your identity verification before requesting your first withdrawal to avoid any delays.

A withdrawal can be held for a few reasons: pending identity verification, an active bonus with wagering requirements not yet met, or a security review triggered by unusual account activity. Log in and check your account notifications for the specific reason. If you're unsure, live chat support can check the status immediately.
Sports Betting & Cricket

Absolutely. Cricket is our most popular sports betting category among Pakistani players. You'll find markets covering international T20 matches, Test series, One-Day Internationals and Pakistan Super League fixtures throughout the PSL season. During live matches, in-play betting is available so you can place wagers as the action unfolds ball by ball. Visit the Betting section to see current markets.

Beyond cricket, bet345 covers Football including international fixtures and major leagues, Esports tournaments, and various other global sports. The range of available markets grows during major sporting events. Check the Betting page for the current list of sports and upcoming fixtures.

If a cricket match or any other sporting event is cancelled, abandoned or not completed within the rules defined for that market, bets are typically voided and stakes are returned to your PKR wallet. The specific rules depend on the market type and are detailed in our Terms and Conditions. If you have a question about a specific bet, contact support with your bet reference number.
Casino & Slots

The Live Casino features real-time table games hosted by professional live dealers. You'll find classic options alongside localised live game shows running 24 hours a day. The studio streams are high quality and work well on mobile connections including 4G. No downloads are needed — just log in and join a table directly from your browser.

All slot games and RNG-based casino games on bet345 use certified random number generators to ensure outcomes are completely random and cannot be predicted or manipulated. The Slots section lists games from established software providers. Each game's Return to Player (RTP) percentage is available in the game's information panel.
Bonuses & Promotions

New players at bet345 can claim a welcome bonus after completing registration and making their first PKR deposit. The bonus details, including the bonus amount and any applicable wagering requirements, are listed on the Promotions page. Promotions are updated regularly so check back often for reload bonuses, free spins and seasonal offers tied to PSL and other major cricket events.

A wagering requirement means you need to bet a certain total amount before any bonus winnings can be withdrawn. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 20,000 in qualifying bets before the bonus converts to withdrawable cash. Full wagering terms for each bonus are listed on the Promotions page.

It depends on the specific promotion. Some bonuses are designated for sports betting only — ideal for cricket wagering during PSL season — while others apply to casino games or slots. The eligible game types for each bonus are always stated in the promotion's terms. If you use a bonus on an ineligible game type, those bets may not count towards the wagering requirement.
Responsible Gaming

After logging in, go to your account settings and look for the Responsible Gaming section. From there you can set daily, weekly or monthly deposit limits in PKR. Once a limit is in place it takes effect immediately. Increasing a limit requires a cooling-off period, but reducing it takes effect right away. We recommend setting a budget that matches what you are genuinely comfortable spending on entertainment.

Self-exclusion allows you to temporarily or permanently block access to your bet345 account. It is available in the Responsible Gaming section of your account settings. You can choose a short cooling-off period of a few days or weeks, or request a permanent exclusion. During self-exclusion you will not be able to log in, deposit or place bets. If you feel gaming is no longer fun and has become a problem, self-exclusion is a straightforward tool to help you take a break. Visit our Responsible Gaming page for more guidance.

Yes. In your account settings under Responsible Gaming, you can enable session time reminders. When the set time is reached, a notification will appear on screen reminding you how long you have been playing. This is a simple but effective way to stay mindful of time spent on the platform, especially during long cricket matches with live betting.

Why Pakistan Players Trust bet345

A platform built around the needs of players across Pakistan.

PKR Deposits & Withdrawals

No conversion fees, no foreign currency confusion. Every transaction on bet345 runs in PKR using the payment methods Pakistani players already use every day.

Live Cricket Betting

In-play betting on T20s, Test matches and PSL fixtures with markets updating in real time. Place bets ball by ball while following the match on your phone.

Mobile Optimised

From a PKR 500 budget Android to the latest flagship, bet345 loads fast and plays smoothly on any mobile browser without requiring any app download.

Secure & Encrypted

Your account and payment details are protected by SSL encryption. Two-factor authentication is available to add an extra layer of security to your login.

24/7 Player Support

Questions about deposits, withdrawals or bonuses? Live chat support is available round the clock from inside your account — no waiting, no email queues.

Full Game Lobby

From live dealer tables to hundreds of slot titles and a full sports betting section — everything is accessible in one place the moment you log in to your account.

Ready to Get Started with bet345?

Create your account in under three minutes, deposit in PKR and start betting on cricket, PSL and more today.

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